Welcome to Evena.com! We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times may vary depending on your location:

• United States: 5–10 business days
• International Orders: 7–20 business days

Please note that delays may occur due to weather, customs, or carrier issues beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may also offer free shipping promotions on selected orders or products.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your package in real time.

Incorrect Address

Please make sure your shipping address is correct before completing your order. Evena.com is not responsible for packages delivered to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

International Customs & Duties

International customers may be responsible for customs fees, import duties, or taxes required by their country.

Contact Us

If you have any questions about shipping, please contact us through our website: